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Contact

How do I contact Furu support?

Email contact@getfuru.com for support, feedback, or any question about Furu. There's no ticketing system and no chat bot — a real person reads every message and we aim to reply within a couple of business days.

What can I email about?

• Support: a bug, a transcription that looks wrong, or a device you're unsure is supported.
• Feedback: a feature you want, or something that felt off.
• Press: interview requests or coverage.
• Privacy requests: access, correction, or deletion of any information we hold about you — see the Privacy Policy for details.

Do I need an account to get help?

No. Furu has no accounts or logins, so there's nothing to sign in to for support. Just email us and describe what's happening — including your iPhone model and iOS version helps us respond faster.

Most questions are already answered in the FAQ. Refunds are handled by Apple at reportaproblem.apple.com.